We are sorry for the frustration you may be experiencing if your order has not arrived yet. Please look for your order confirmation email in your inbox and click the orange “View Your Order” button to review the status of your delivery. From that page, you can also track your order via UPS or get updates by text.
If you can not find the confirmation email in your inbox but have an account on our website, please take the following steps to confirm your order has shipped.
- Log in to your account: https://www.manateecoffee.com/account/login
- Click on your order number: https://www.manateecoffee.com/account
- Click on the UPS tracking button to track your package via UPS
If your order does not say “Fulfilled” on the order detail page, then the UPS link will update you on the progress of your shipment. However, if it does say “Fulfilled” and the package is not at your confirmed delivery address, please Submit a Request.